A barista admits an annoying TikTok trend made them “want to quit their job”.
On Twitter, Josie Morales revealed viral videos on the platform are inspiring customers to order “ridiculous” drinks.
The Starbucks employee shared an example on Twitter, showing a receipt with 13 different changes to the Caramel Ribbon Crunch Frappuccino order.
The customer, called Edward, wanted extra cameral drizzle, ice, cinnamon topping and cream, among other fussy requests.
And as Josie’s post went viral, more customers started requesting elaborate drinks.
They’ve been driving baristas barmy by asking for the complicated “Edward” order, which hasn’t gone down well at Starbucks.
After Josie tweeted “on today’s episode of why I wanna quit my job”, he was fired from his barista job.
He has no regrets though – especially as his post has raised awareness for all the faff baristas have to put up with.
It seems the California-based coffee shop worker is not the only one who has faced picky punters in recent weeks.
Another worker shared a picture of a huge list of alterations a customer asked for at a drive-thru.
They’d ordered a Mango Dragonfruit Lemonade, before adding strawberry syrup, foam, hazelnut, vanilla, mocha drizzle, blueberries, green tea and much more.
Another Starbucks employee told The Guardian : "These orders are driving us insane because they’re so long, so specific and it requires you to do much more work than you should be doing for one single drink and they’re not being adequately translated into our labour hours."
And a second said: "With mobile order or delivery, we can’t always clarify what they want and people will get very mad over sort of little stuff when you’ve made the drink almost perfectly, and it’s frustrating to feel like you can’t say we can’t really make it that way, so people treat us like coffee-making robots."
And a third claimed: “The labor hours we get are not enough for the sheer volume of orders that we have to produce.
"They’re asking way too much of us and a lot of the time I don’t have enough people on the floor to do all the things that Starbucks asks us to do.”
Even though this trend is irritating to baristas, the coffee giant doesn’t limit how many changes customers make to recipes.
It also says employees have received benefits and support during the pandemic.
A Starbucks spokesperson added: "Our 200,000 partners across the US are the best people in the business, and their experiences are key to helping us make Starbucks a meaningful and inspiring place to work.
"We offer a world-class benefits program for all part and full-time partners and continued support for partners during Covid-19 to care for themselves and their families, and we continue to have an industry-leading retention rate.”
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