‘Absolute disgrace!’ Royal Mail warns customers of delays today – 90 postcodes affected

Royal Mail: Urgent warning issued on 'failed delivery' text scam

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Over the past few weeks, Royal Mail has been experiencing a series of delays, due to the ongoing pandemic which is resulting in staff shortages, as well as the overwhelming demand for the service around Christmas. Subsequently, customers up and down the country are not receiving their post and parcels on time. Here are the 90 areas that are currently affected. 

Royal Mail operates between air, rail and road. 

The network moves letters and parcels between the distribution hubs, mail processing centres and delivery offices around the UK. 

As of today, Monday 10 January, Royal Mail’s air network operated to schedule over the weekend.

So did the rail network, road and mail centres. 

In terms of deliveries, Royal Mail said they “are operating as normal across most of the country today”. 

The website explains: “We aim to deliver to all addresses we have mail for, six days a week. 

“In a small number of local offices, this may temporarily not be possible due to local issues such as Covid-related self isolation, high levels of sick absence, resourcing, or other local factors.

“In those cases, we will rotate deliveries to minimise the delay to individual customers. 

“We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive.” 

There are several postcodes whose Royal Mail service has been affected. 

The postal company said: “We’re sorry for any inconvenience and thank you for your understanding.” 


The offices most impacted are: 

Amesbury (SP3 and SP4)

Barnsley DO (S70, S71, S72 and S75)

Bicester DO (OX25 to OX27)

Bredbury DO (SK6)

Buckingham DO (MK18)

Caldicot DO (NP26)

Camberwell (SE5)

Chelmsford DO (CM1 to CM3)

Chipping Norton DO (OX7)

Cricklewood DO (NW2)

Croydon DO (CR0 and CR9)

East Dulwich DO (SE22)

Erskine DO (PA7 and PA8)

Finsbury Park DO (N4)

Gerrards Cross DO (SL9)

Gosport DO (PO12 and PO13)

Greenwich DO (SE10)

Hanwell (W7)

Harlow DO (CM17 to CM20 and CM92)

Harold Hill DO (RM3)

Havant DO (PO9 to 10)

Hendon (NW4)

Herne Hill DO (SE24)

Holloway DO (N7) 

Hornsey DO (N8)

Islington DO (N1 and N1C)

Keynsham DO (BS31)

Lancing (BN15)

Maida Hill DO (W9)

Manchester South West DO (M15, M16 and M32)

Muswell Hill DO (N10)

New Ferry DO (CH32, CH62 and CH63)

Newport East DO (NP18 and NP19)

Norwood DO (SE19)

Oxted DO (RH8)

Peacehaven DO (BN10)

Prenton DO (CH43)

Rayleigh DO (SS6)

Redcar DO (TS10 and TS11)

Rottingdean DO (BN2 and BN51)

Sheffield North East DO (S5)

Shepshed DO (LE12)

South Croydon DO (CR2)

St. Helens DO (WA9 to WA11)

Swindon West DO (SN5)

Sydenham DO (SE26)

Thame DO (OX9 and OX39)

The Hyde DO (NW9)

Upper Holloway DO (N19)

Upton DO (CH30 and CH39)

Wallasey DO (CH27, CH44 and CH45)

Wantage DO (OX12)

Ware DO (SG9 to SG12)

Willesden DO (NW10 and NW26)

Wootton Bassett DO (SN4 and SN16)

To add to this, Royal Mail is sorting, organising and delivering COVID-19 test kits, but there have been some delays recently on the service. 

The Royal Mail website gave customers an update: “Every day we serve hundreds of thousands of test kits on behalf of the NHS.  

“We’re in regular contact with the UK Health Security Agency regarding the increased demand for test kits and have extended our capacity to help manage this at their request. 

“We continue to prioritise NHS test kits for delivery and collection, including additional collections at our network of priority postboxes.” 

While Royal Mail has updated customers are on the areas most affected, many have taken to social media to question the company’s service. 

@notpanashexi tweeted: “@RoyalMail @RoyalMailHelp where the hell are my deliveries ? They’ve been ‘out for delivery’ and ‘arriving today’ for about seven days.” 

Twitter user @Albadragqueen asked: “Hey @RoyalMailHelp @RoyalMail I sent a parcel on the 4th by first class recorded delivery and it hasn’t even left the post office yet?! What’s going on?!” 

Meanwhile, there was a big mixup for @seagypsy15 who commented: “Wow, Royal Mail have surpassed themselves, just tracked a parcel I sent to a customer in Austria and today it has arrived in AUSTRALIA. To say I’m livid is an understatement. @RoyalMail #royalmail.” 

Another tweet by @VicB1845 read: “@RoyalMailHelp

 Another missing parcel from your lovely lazy driver…Showing it is delivered on the 6th of January but it is nowhere to be seen…Tracking number: MX840908904GB.” 

They then followed up with: “I AM STILL WAITING for someone to finally pick up that message. Royal Mail is DISGRACE!!! Absolute disgrace !!!!!!!!” 

It seems in a bid to cope with a backlog, Royal Mail has increased the days they deliver parcels as many people have received items on Sunday. 

@PheebeUK said: “It is Sunday right? Royal Mail just made a delivery! I am grateful but sad that staff are having to work Sundays to deliver the backlog.” 

“I’ve just had Royal Mail knock on the door with a delivery at this hour. On a Sunday!? Clearing a Christmas backlog maybe?” @BListAtCapital wondered. 

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