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Nearly one in five people admitted they had given away or sold at least one present they received last Christmas. Youngsters were more likely to give away presents from their loved ones, with three in ten of those aged between 18- and 34-years-old getting rid of at least one gift they received last year, compared to nearly one in five aged between 45 and 54, and one in 10 aged 55 or over.
Londoners were the most likely to find a new home for their presents, with a third of those from the capital saying they gave away or sold disappointing gifts compared to the country’s average of one in five.
Adam French, Which? Consumer Rights Expert, said: “Whether it is out of date booze or kitchen utensils, many of us have been left wondering how to get rid of an unwanted Christmas gift – and our research shows a fifth of people choose to give their presents away.”
The survey, from February, found women were more likely to get rid of unwanted presents as a quarter decided to find a new home for their disappointing presents last year compared to one in seven men.
One former school cleaner said she felt “very insulted” when she received a plastic bucket, mop and pink rubber gloves while another person was unamused when they received “Mr & Mrs” cushion covers from a former lover.
Other presents causing disappointment on Christmas included carpet cleaner, a sleeve ironing board, a bejewelled bath cap and a pencil stand.
Mr French said: “We’d always advise requesting a gift receipt so the recipient has the option to exchange the present if they are disappointed.
“Often only the buyer can request a refund or exchange. But if the item was marked as a gift when ordered, the retailer’s returns policy may enable a recipient to return or exchange it.”
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