Coronavirus UK: How to get food delivered during lockdown

As the UK enters the next phase of attempting to curb the spread of coronavirus, Boris Johnson last night said all non-essential shops will close.

Supermarkets will remain open, but the public is being urged to only leave their houses for completely essential reasons, and some experts suggested that food shopping should be limited to once a week.

‘You should not be going shopping except for essentials like food and medicine – and you should do this as little as you can,’ said the Prime Minister in his nation’s address. ‘And use food delivery services where you can.’

So, the good news is that food delivery services will still be running, even as the new ‘lockdown’ measures come into effect.

Which will likely be really helpful because now that your entire household is suddenly eating three meals at home every day, you will probably find yourself running short on provisions quite frequently.

So, how will it work? You will likely have to be a little more stretegic, and a lot more patient when it comes to booking delivery slots.

Lots of supermarket online services are already running out of delivery slots, and lots of websites even crashed as people flocked to order foor after the Government issues its latest guidance.

Here’s everything you need to know about ordering food deliveries online.


Tesco’s online service is open as normal and anyone is currently able to create an account.

However, shoppers have found that Tesco has currently sold out of delivery slots.

‘To help free up slots for the more vulnerable, such as our elderly customers and those who are self-isolating,’ reads guidance on the website, ‘we are encouraging customers who shop online or choose Click+Collect for their grocery home shopping, to prioritise shopping in-store where possible.’


Sainsbury’s is operating a delivery service, but slots are also scarce. The company are not taking orders from newly created accounts.

‘We are prioritising elderly and vulnerable customers for online delivery slots,’ the company tweeted.

‘If you consider yourself to be vulnerable and do not receive an email from us today, please visit our Groceries Online website Monday for information on how to contact us.’


Again, food delivery slots are incredibly limited and, as with all the major supermarkets – many food items are out of stock.

Morrisons has launched a clever food box service for people who can’t get a delivery slot.

Shoppers pay one single price for a box full of shopping, though you won’t get to choose what’s inside. The contents of the boxes are completely random but the supermarket has promised that they are full of the essentials you’ll need.

Elderly and vulnerable customers will be prioritised.


Asda was among the websites to crash in the hours after Boris Johnson’s announcement, suggesting that an online delivery slot will be difficult to find.

You can still create an account on the Asda website, so it is worth checking to see when slots become available.

‘We know some customers are opting to shop more online,’ reads the website, ‘however; we would ask customers who can be flexible in their delivery slots to consider less popular delivery times.’


Amid huge demand, Ocado has both stopped taking deliveries from new customers – so if you don’t already have an account, there isn’t much point creating one now.

Ocado are choosing to prioritise food deliveries for existing customers at the moment.


Coronavirus is currently having a big impact on Waitrose’s delivery capacity.

‘Our available slots are filling up quicker than usual and our online team are doing all they can to offer the maximum number available,’ reads the website.

‘We’re working to increase our capacity again and are asking customers to bear with us. If you have an existing order with us, you will still be able to amend this.’


Lidl does not offer an online delivery service.

But supermarkets will be open for in-store purchases.


Aldi’s online delivery service is currently running as normal.

A standard delivery is free for orders over £20 and costs £2.95 for orders under £20.

But the the website warns that during peak times the next day delivery may not be available.

Don’t forget – you are allowed to go out to purchase groceries in the shops, but it’s important to limit these trips as much as possible.

Also, ensure you are carefully following social distancing advice whenever you leave the house.

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